Understanding Air Source Heat Pumps in Housing

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Learn how heat pumps support low-carbon heating in UK homes. This course introduces the core principles of heat pump technology and covers topics such as: how heat pumps work, where they’re most effective, what impacts performance, and how to support successful installation and maintenance across housing stock.

Understanding Heat Pumps in Housing is designed to raise awareness of how heat pumps work and their growing role in the UK’s shift to low-carbon heating. This course covers the fundamentals of heat pump technology, including the different types available, where they are most suitable, and what impacts their efficiency and performance. It’s ideal for housing professionals who are new to the topic, or for anyone supporting retrofit projects, tenant engagement, or net zero planning.
Learners will explore real-world examples, understand the importance of insulation and system design, and discover the common pitfalls to avoid during installation and maintenance. The course also highlights the key challenges and opportunities specific to housing settings, giving staff the confidence to engage with heat pump systems and support successful outcomes across their stock.
Ready to build confidence in low-carbon heating? Scroll down for more details.
 

Did you know?

The Committee on Climate Change projects that under its Balanced Pathway to net zero, 52% of existing homes in the UK will need to be heated using a heat pump by 2040, compared to around 1% in 2023.

— UK Parliament report, Retrofitting Homes for Net Zero

Course Delivery: E-Learning
Enrolment Duration:
365 days
CPD Hours: 0.1 Hour(s)
Cost: from £45+VAT
Sector Safety and Compliance
Roles

Customer Service, Housing Officers, Resident-Facing Teams, Finance, Operations, Human Resources, Support Staff.

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Who is this suitable for?

ASCP Bitesize Learning is designed for everyone!

All the Bitesize series of courses are designed for the housing sector giving an awareness level knowledge that broadens and shapes good safety culture.

This could include:

  • Customer Services
  • Housing Officers
  • Resident-Facing Teams
  • Finance
  • Operations
  • ....and any other roles!

Learning Outcomes

Learning outcomes clarify expectations, focus training on key safety and compliance aspects, and align learning with business goals to enhance workplace competence and safety. This streamlined approach helps ensure measurable and relevant results for the organisation.

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By the end of this ASCP Bitesize training, you will be able to:

  • Explain the role of heat pumps in supporting the UK’s net zero goals.
  • Identify the main types of heat pumps used in housing.
  • Describe how heat pumps operate and what affects their efficiency.
  • Recognise the importance of system design, insulation, and emitter sizing.
  • Outline the opportunities and challenges of using heat pumps in UK housing stock.
  • Recall key maintenance needs and common mistakes to avoid.

Course Syllabus

What to expect before, during, and after your course
  • Before the course starts

    Our Bitesize Learning courses are available as soon as you enrol. All you need is an internet connection and a supported browser to begin.

  • During the course

    The course is a self-paced online training course broken into smaller Bitesize Learning chunks. You will cover the following topics:

    This module introduces the role of heat pumps in UK housing and explains why they are central to the transition to net zero. Learners will understand how heating contributes to carbon emissions, what makes heat pumps different from traditional systems, and why they are becoming increasingly important for landlords, tenants, and housing providers.

    Here learners will explore the main types of heat pumps used in homes, including air source, ground source, and hybrid systems. The module highlights where each type is most effective, the differences in installation requirements, and how property type, layout, and space influence which option is most suitable.

    This module breaks down the basic science of heat pumps in plain English. Learners will discover how heat is transferred, what the Coefficient of Performance (COP) means, and the importance of flow temperatures. The focus is on building simple awareness of how heat pumps deliver efficient heating in homes.

    This module looks at what makes a heat pump system efficient. Learners will explore the role of low flow temperatures, correct radiator or emitter sizing, insulation upgrades, and smart controls such as weather compensation. The module shows how good design choices affect both tenant comfort and long-term performance.

    Here the course focuses on the real-world housing context. Learners will consider which property types are best suited to heat pumps, the barriers to installation in older stock, and the importance of tenant engagement. The module also covers available funding schemes and the need for careful planning to ensure success.

    The final module highlights the importance of ongoing care for heat pumps. Learners will review routine maintenance tasks and early warning signs of faults. The module also explains how clear tenant education and good handover processes help reduce complaints and extend the lifespan of the system.

  • Assessment

    To pass this course learners will need to demonstrate their knowledge with a short 10 question assessment.

  • Certification

    Learners will receive a CPD certificate on our Accredible certificates platform. This is a shareable demonstration of your knowledge

Produced by the experts at CORGI

Every course produced has years of subject matter expertise behind it.

Don't settle for generic content for your safety and compliance training. Choose tailored quality from CORGI.

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Your Compliance Covered!

Produced by the best, our subject matter experts live and breathe safety and compliance, providing you with the knowledge you need.

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Sector Specific Knowledge

We are safety and compliance specialists, drawing on a vast range of knowledge and experience in the housing sector.

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Regular reviews

With a rapidly changing landscape, you can trust that our courses are up to date with the latest information.

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An Expanding Library

As the sector evolves, so do we! Look forward to new content to fill in all your development needs.

Pricing

Simple pricing, buy individually to tailor the courses or buy the entire suite and save

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Member Price: £35.00 +VAT

Non-Member Price: £45.00 +VAT

Target individual competencies for flexibility

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Member Price: £195+VAT

Non-Member Price: £265+VAT

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